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Understanding Liability
How Liability Affects You
Whether you serve cocktails in a restaurant or bar, sell beer at a convenience or liquor store, or offer wine and other spirits in your own home, you could be held liable, or responsible, should one of your patrons, customers, guests or friends become intoxicated and cause damage to himself, others or property. Being certified in a quality alcohol service training program can prevent some of the problems that result from the misuse of alcohol. This page is designed to outline the various forms of liability, the laws involved and what to look for when choosing a responsible alcohol service training program.

Civil Liability
Civil liability allows individuals to bring suit against licensees, social hosts, or companies depending on where the problem occurred. Lawsuits can be filed by innocent victims injured by an intoxicated person or by the intoxicated person himself. Juries typically award monetary damages to compensate victims (compensatory damages) and to punish the offender (punitive damages). Awards can range from a few thousand to millions of dollars.

Civil lawsuits are based on three basic forms of law.

  1. DRAM SHOP LAWS - Specific statutes that address liability issues only for liquor license holders. These statutes are intended to promote responsible alcohol service and provide a means for third parties to file suit for injuries and for fatalities resulting from a liquor law violation.
  2. COMMON NEGLIGENCE - These laws, although not specifically defined, address negligent behavior with negligence being defined as not doing what any reasonable person could be expected to do under a certain set of circumstances. With regard to alcohol, it is assumed that a person (server/seller) can be expected to follow a set of procedures and if he/she fails to do so, the server/seller has acted negligently.
  3. SOCIAL HOST - Specific laws stating that social hosts (hosts of a party, function, etc.) who provide alcohol to their guests can be held responsible for the actions of their guests if alcohol has been served improperly.
The laws in each state vary, so check with your local liquor board to find out which laws apply in your state.

Criminal Liability
Criminal liability allows the state to bring suit against the licensee or owner of a licensed establishment, individuals employed by that establishment, social hosts or employers. These suits, unlike civil suits, address the criminal aspect of serving alcohol irresponsibly. A common form of criminal liability involving alcohol would be a case brought by the state against an intoxicated person who injures or kills an innocent third party. The state would typically also charge the person or persons who served alcohol to the intoxicated person.

NOTE: Many cases involving injury or death result in both civil and criminal charges. The cases would be decided independently, and the penalty in either case is not dependent on the other. Also, while a civil suit typically carries a monetary judgment, the result of a criminal suit can be prison time.

Administrative Liability
Administrative liability applies to the holder of a liquor license and to servers/sellers who possess a permit to serve or sell alcohol in that state. The licenses and permits are granted by state liquor control boards, which set the administrative penalties for non-compliance of government regulations. Penalties for violating the terms of a liquor license or the conditions associated with a server/seller permit can include fines, suspension of the license/permit or even revocation of the license/permit. Suspension of a license/permit will mean lost revenue for the period of the suspension, as well as damage to the establishment's or that of the server/seller's reputation and image. Revocation of a license/permit can result in a business having to close its doors or the server/seller becoming unemployed.

Administrative liability is usually the first form of liability that licensees and their employees will experience. Common grounds for these penalties include failing to check IDs, serving an underage patron, and serving an intoxicated patron.

Criteria for Choosing a Training Program
When choosing an alcohol service training program, be careful. Using an inadequate program to save time or money can be worse than not using any program at all because juries may suspect that the choice was made to cut corners. You can avoid that trap by evaluating a program based on the following criteria.

DEVELOPMENT
Questions To Ask
How TIPS Answers
  • Who developed the program?
  • What are their credentials?
  • Do they have a broad base of experience?
The TIPS program was developed over 23 years ago by Dr. Morris Chafetz, M.D., founding director of the National Institute on Alcohol Abuse and Alcoholism. Dr. Chafetz is an expert in the fields of alcohol and alcoholism.

Associate developers included experts in the hospitality industry, education, training and law. A complete list of developers and their credentials is available upon request.

 

EFFECTIVENESS
Questions To Ask
How TIPS Answers
  • Is there proof that the program is effective?
In an independent university study testing the effectiveness of the TIPS program, almost 50% of the patrons who were served by non-TIPS-trained servers left the establishment intoxicated. None of the patrons served by TIPS-trained servers became intoxicated. (Study available upon request.)

 

VERIFICATION
Questions To Ask
How TIPS Answers
  • Does the program retain records that can be used to verify training?
  • How accessible are those records?
The TIPS program maintains comprehensive information for every person certified in TIPS. Proof of training can be easily provided for courts, liquor boards and insurance companies.

Server/seller cards and trainer certificates are issued to program participants as appropriate. Establishments can also access online data and reports to be sure that all employees are certified.

 

COMPLIANCE
Questions To Ask
How TIPS Answers
  • Does the program offer tools that can help you ensure that your employees are trained?
TIPS offers access to training data for your entire enterprise allowing you to monitor your training and meet your training goals.

In addition, there are a number of TIPS programs and training options allowing you to tailor the training to fit the needs of your enterprise.

Read more criteria for Choosing a program.

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