The Global Leader in Alcohol Server and Seller Training
TIPS for Off Premise and Delivery
Grocery stores, liquor stores, gas stations, convenience stores, specialty retail stores, and bars or restaurants that offer alcohol delivery or takeout services
Even when alcohol is sold "to go" or for delivery, employees may encounter alcohol-related problems. Sellers or delivery personnel must be especially careful to avoid selling or delivering alcohol to underage or intoxicated customers since they usually have little time to assess the situation when making the sale or delivery.
TIPS for Off Premise and Delivery teaches your staff how to recognize when a customer is intoxicated or underage. In addition to preventing the illegal sale or delivery of alcohol, employees learn how to handle intoxicated customers while also ensuring courteous and safe service. The intervention techniques reflect the short period of time a seller or delivery person has to interact with a customer.
TIPS can help improve relations with your community. TIPS training demonstrates a commitment to work to prevent alcohol-related problems and a desire to be a part of the solution. Liquor boards and local authorities tend to look favorably on establishments that incorporate TIPS, which can lead to more lenient penalties in the event of a liquor violation. TIPS for Off Premise and Delivery can also help an establishment protect itself from possible litigation and often results in reduced liability insurance premiums.