The Global Leader in
Alcohol Server and Seller Training

MAILING ADDRESS

Health Communications, Inc.
1501 Wilson Blvd., Suite 500
Arlington, VA 22209

CONTACT US

Phone: 800-GET-TIPS or 800-438-8477
Fax: 703-524-1487
Office Hours: M-F 8:30 a.m. - 5:15 p.m. ET
Email us

CUSTOMER SUPPORT HOURS

Customer Support Hours:
M-F 8:30 a.m. - 1:00 a.m. ET
Sat-Sun 9:00 a.m. - 5:00 p.m. ET

ACCOUNT MANAGERS

TIPS Trainers, certified participants, and prospective customers are encouraged to reach out to their dedicated Account Manager by calling 800-438-8477. Use the chart below to identify your Account Manager.

Region Name Extension Services
Alabama, Arizona, Colorado, Connecticut, Montana, New Jersey, New York, Oregon, Texas, Washington, Africa, Asia, and the Middle East Lindsey Finch 396 Sales and support
Alaska, Florida, Idaho, Indiana, Missouri, Minnesota, New Hampshire, Nevada, North Carolina, Ohio, South Carolina, South Dakota, Tenne Carlos Palacios 309 Sales and support
California, Georgia, Illinois, Louisiana, Mississippi, New Mexico, Oklahoma, Rhode Island, West Virginia, and Wisconsin Kerstin Kapture 398 Sales and support
Delaware, District of Columbia, Iowa, Kansas, Kentucky, Nebraska, Maryland, Michigan, North Dakota, Pennsylvania, Virginia, Wyoming, and Europe Jean Bignell 315 Sales and support
Arkansas, Hawaii, Maine, Massachusetts, Utah, Vermont, and Canada Laundra Craig 336 Workshop scheduling, sales, and support

OTHER KEY STAFF MEMBERS

Position Name Extension Services
Marketing Assistant Nathaly Aguilar 342 Certification Manager, training portal
Master Trainer Richard Bowden 571-235-4628 Program content, training techniques
Government Relations Manager Nicole Blossé 390 State laws and regulations
President/CEO Adam Chafetz 325 Unresolved issues
Vice President, Sales and Marketing Trevor Estelle 357 Sales, workshops, marketing, and corporate clients
After Hours Support Representative John Hartman 395 Website problems, technical/computer requests, eTIPS technical issues
Purchasing and Facilities Manager Donald Miller 344 Shipping issues
Master Trainer Larry Moore 814-360-9602 Program content, training techniques
Technical Support Representative Nick Newcott 314 Website problems, technical/computer requests, eTIPS technical issues
Accountant Hanan Phelps 339 Accounts receivable
Executive Assistant Beth Sabik 399 Sales and marketing support
After Hours Support Representative Maria Salazar 394 Website problems, technical/computer requests, eTIPS technical issues