TIPS sets you apart from others with an immersive training experience that offers:

  • Dynamic course layout
  • Real-life scenarios and
  • Situational techniques

Get TIPS certified, so you can recognize potential problems and intervene to prevent alcohol-related tragedies!

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TIPS Sets You Apart
  • The TIPS course will enhance the service skills you already possess and help you build new ones for handling challenging situations.
  • TIPS training will develop your confidence so that you feel comfortable stepping into difficult situations related to the serving and selling alcohol.
  • You will become a more attractive job candidate with skills to:
    • Influence aspects of drinking behavior to encourage responsible drinking.
    • Incorporate skill and expertise in a positive, meaningful, and profitable way.
    • Help create and sustain a relaxed and comfortable atmosphere for guests.
    • Exercise a degree of control to intervene and prevent alcohol misuse.


The TIPS Difference
  • TIPS provides a dynamic course experience. Each course includes detailed content and quizzes, real-life videos, and interactive activities so participants can recognize potential problems and intervene to prevent alcohol-related tragedies.
  • The TIPS certification process sharpens the skills and knowledge necessary for responsible service of alcohol.
  • In addition to fulfilling regulatory requirements, TIPS training covers mitigation strategies that result in increased professionalism and improved customer service among staff.
  • TIPS courses are proven to be a practical and effective method of reducing drunk driving and underage drinking.



Premium alcohol training for everyone from bartenders to security guards.

Course Overview
The On-Premise program, our PREMIER offering, is a 5-hour program designed for servers at restaurants, bars, hotels, in-store tastings, or other establishments where alcohol is consumed on the premises. Employees learn strategies that ensure responsible alcohol service, promote professionalism, and enhance customer service skills.

Who should take this course?
The TIPS On-Premise course is designed for individuals serving alcohol by-the-drink, in open containers, for immediate consumption, on the premises. The course is specifically tailored for anyone working at restaurants, bars, and catering events or any other venue where alcohol is consumed or served in the away-from-home market. If you are a bartender, waiter, server, busser, valet, host or any front of the house employee you should be On-Premise certified to prevent the misuse of alcohol and limit exposure to alcohol-related liabilities.    

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Balance excellent customer service while ensuring legal alcohol sales.

Course Overview
The Off-Premise program is a 3-hour program addressing the sale of alcohol at grocery stores, liquor stores, convenience stores, and package stores. Clerks learn strategies for preventing illegal alcohol sales to underage and/or intoxicated patrons.

Who should take this course?
Specifically designed to address seller-customer interactions within the retail alcohol industry. 

Become more proficient at handling ID checking requirements for sales and dealing with customer objections. Become a more attractive job candidate because you can effectively intervene to prevent potential problems. 

Training demonstrates a commitment to work to prevent alcohol-related problems and make reasonable efforts to prevent tragedies.

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Avoid problems when alcohol is sold “to go” or for delivery.

Course Overview
The Off-Premise and Delivery program is a 3-hour program addressing issues related to off-premise sales, PLUS any establishment that offers delivery or takeout services. Sellers and delivery personnel learn strategies for preventing illegal alcohol sales or delivery to underage and/or intoxicated patrons.

Who should take this course?
Learn to deal with intoxicated customers while offering courteous and safe service.

Covers intervention techniques that help you assess a situation in the short time you have to interact with a customer. Teaches alcohol servers and delivery employees how and when to refuse the sale or cancel the delivery of alcohol. 

Focuses on reasonable efforts you can take to protect you from liability and ensure a legal alcohol sale in this new sales channel.

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Exclusively designed for those who sell alcohol in a gaming environment.

Course Overview
The Gaming program is a 5-hour program used by casinos, riverboats, and gambling halls. This program focuses on the issues presented by guests receiving complimentary cocktails while gambling, as well as guests staying on property.

Who should take this course?
Designed for all casino positions including valet, security and hotel staff. 

Develop skills as a “gatekeeper” for monitoring drinking behavior and  handle special circumstances related to the gaming industry. Teaches you to handle casino patrons who have consumed too much alcohol and keep them from harming themselves and others. Learn strategies to handle alcohol-related situations and mitigate personal liability.

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“Make the right call” to reduce the risk of alcohol-related incidents at public or private events.

Course Overview
The Concessions program is a 3-hour program for environments such as stadiums, arenas, theaters, concert halls, fairs, amusement parks, and festivals. The focus of this program is on assessing patrons in a short period of time to prevent illegal alcohol sales.

Who should take this course?
Develop your ability to assess behavior and intoxication levels, and determine appropriate responses to each situation. Be a more attractive job candidate or volunteer by having a thorough understanding of the responsible sale, service and use of alcohol in a concessions environment. Become more proficient at identifying, handling, and refusing third-party and underage sales consistent in this industry. Develop ID checking skills and reasonable effort strategies to meet state requirements and reduce liability should alcohol-related problems occur.

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Strategies and skills for students intervening in alcohol-related situations.

Course Overview
The University program is a 2-hour program tailored for students at universities and colleges. This program gives students the skills they need to intervene with their peers in social situations to prevent alcohol-related incidents.

Who should take this course?
Learn signs of intoxication, factors that affect the absorption of alcohol, intervention strategies, state-specific alcohol laws, and more. Engaging, real-life scenarios that help students develop the ability to assess behavior and intoxication levels and determine appropriate responses to difficult situations. Role-playing exercises that challenge students to use the information and skills they learned to effectively intervene in difficult alcohol-related situations. Students will carry these strategies and skills for intervening into future alcohol-related situations that may develop on or off campus.

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Pre-Paid Passports


Passports offer establishments the flexibility of pre-ordering TIPS training. Simply distribute these passports to the people who need to get TIPS certified. 100% online.

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